You know the moment your manager says to "use AI better" and a stakeholder says to "just go faster" and you just want to scream

Everyone's getting told to use AI better, to move faster while somehow keeping the same rigor and quality, and nobody's actually explaining what that looks like in practice. It feels like a catch-22, go faster and be just as careful. It's enough to make you want to rip your hair out, throw your computer out the window, and hug some trees. But you don't have to go it alone.

There's a way in that matches wherever you're stuck right now

Work with me Train your team Get the tools
Trusted by research teams at
Bosch Experian HelloFresh GOV.UK Personio ServiceNow
work with me

Get direct access to someone who has actually done this work

Whether you need a research strategy built out, a mentor who tells you the truth about your work, or an honest read on your portfolio before an interview, this is where you get it straight from me, one on one.

Consulting

AI-enabled research infrastructure and strategy

I build the infrastructure behind an AI-enabled research function, using the same Research OS setup I run in my own practice. That's Claude Skills, Claude Agents, Scheduled Tasks, and MCPs, plus documentation and training on how to use all of it, and how to keep building on the infrastructure once our engagement ends.

  • Claude Skills, Agents, Scheduled Tasks, and MCPs, built for your product and UX teams
  • Documentation and training so your team can run it without me
  • Research practice audits and impact measurement
Learn more
1:1 Mentorship

Research mentorship

A one-on-one partnership to align insights with business goals, build stakeholder trust, and grow into your next level. We meet every two weeks for a full hour, and you can book three sessions or five, whichever fits where you are right now.

  • 60-minute sessions, booked every two weeks
  • Every session recorded, with resources sent after
  • A roadmap we build together across your sessions
£750 / 3 sessions total
Apply for mentorship
Portfolio

Case study/resume critique

You send me your case study or resume, and I record a 30-minute video walking through it, with inline comments plus the suggestions and recommendations I'd actually give a mentee. I've hired and mentored researchers for over a decade, and you'll have it back within 2 business days.

  • 30-minute recorded video review
  • Inline comments on your case study or resume
  • Delivered within 2 business days
Purchase a critique
training & workshops

Become the researcher who mastered AI

on maven · live cohort

Introduction to Claude Skills for User Research

This is the live Maven cohort where I walk you through building your own Claude Skills using real interview guides, real synthesis, and real examples pulled from actual research work.

Live, cohort-based Open enrollment
Intro to Claude Skills for UXR
Maven · live workshop
Open
Live · 3 hours

Claude Training for Teams

I run this live, working directly from your team's own interviews, synthesis, and report templates, so everyone leaves knowing exactly how to use Claude on the research you're already doing.

  • Run on your own transcripts and templates
  • Synthesis that keeps its depth
  • Reports stakeholders actually read
Learn more
Live · 4 hours

Build Your Team's Claude Skills Library

I work with your team to turn the interview guides, synthesis templates, and report structures you already trust into custom Claude Skills, so the same standards show up in the work no matter who on the team is running it.

  • Built straight from your own documents
  • Skills your whole team can reuse project to project
  • Handed over with a plan for keeping them current
Learn more
Live · 2 hours

Claude for Research Leaders

This is built for heads of research and research leads who need to set the AI strategy for their whole function. You leave with a clear point of view you can defend to your CPO and a rollout plan ready to hand to your team.

  • A defensible point of view on where AI belongs in your research process
  • A rollout plan you can hand to your team the same week
  • Guardrails for quality and rigor as AI use scales
Learn more
digital products

Get the research infrastructure I've already built

These are the Claude Skills, agents, and templates I use in my own research practice every day, packaged so you can start running them in yours this afternoon.

AI infrastructure

ClaudeOS

Your own Claude operating system for research, already built and ready to run.

Explore ClaudeOS
Claude Skills

UXR Claude Skills Bundle

52 custom Claude Skills for interview guides, synthesis, reports, and stakeholder communication.

$49 one-time
Get the bundle
Claude Cowork plugins

UXR Agent Suite

Seven plugins, one for every stage of a research project, lead agent, skills, slash commands, connectors included.

$99 one-time
Explore the agents
An MCP

Research Ally

13 specialist AI agents trained on 12 years of real UXR work that you can chat with, almost like you were having a conversation with me. Available in a separate portal.

$39/mo founding
Explore Research Ally
Everything bundle

The Everything UXR Bundle

100+ hours of video, 70+ templates, four full courses, six mini-courses, the Prompt Library, and the Skills Bundle.

$2,500+$497
Get the bundle
Prompt library

The Prompt Library for Researchers

Prompts for every stage of research, from study design and recruiting through interviews, synthesis, and stakeholder readouts.

$149
Get the library
Book

Impact

My book on building research practices that create real, measurable impact. Published by Routledge.

Where to buy
what people say

The proof is in the aftermath

★★★★★

"Nikki's mix of strategic depth, hands-on execution, and genuine investment in her clients' success makes her an invaluable partner for high-growth teams."

Jennifer Walker Product Design Leader, Paxton
★★★★★

"With Nikki's guidance, our team has emerged more confident, more strategic, and better equipped to influence product direction."

Kyle Collins Director, Customer & Channel Experience, WSIB
★★★★★

"Nikki immediately understood our context, needs, and goals, and created a workshop customized with hands-on exercises tailored to our company."

Caroline Rathgeb Lead UXR, Personio
Nikki Anderson, with her dog
about me

I did it the manual way.

I led research at Zalando and Olapic, taught it at Pratt Institute, and spent more than a decade doing the work itself before I turned any of it into a course, a skill, or a talk. I think that's why the work holds up when stakeholders start asking hard questions.

I'm the author of Impact, published by Routledge, and I write The User Research Strategist, a newsletter read by 15,000+ researchers, team leads, and heads of research every week. Based in Jersey, Channel Islands, usually with a cat judging me from the desk.

50+teams trained
30+talks & workshops
15k+weekly readers
12 yrsdoing it the manual way
still deciding?

Six months from now, you'll wish you'd started today

Tell me where you are right now, what's working, what isn't, and where you want to be. I'll tell you the fastest honest path to get there.

Hi, I'm Smash. Nikki's cat. She said I could hang out here. Click me.